As part of the verification process, you may be required to provide several important documents to confirm your identity, age, and residency. These documents are essential for ensuring that your account complies with the legal and security requirements, and they help protect both you and the platform from potential fraud or unauthorized activity. The documents you may be asked to submit include:
1. Government-Issued Photo ID
A photo ID is required to verify your identity and confirm your age. Acceptable forms of photo identification include a passport, driver’s license, or a national ID card. The ID must clearly show your full name, photo, and date of birth. This helps ensure that you are of legal age to participate in gambling activities (e.g., 19 years old in Ontario), as required by law.
Make sure the document is current and valid. Expired IDs may not be accepted, so it’s important to provide a valid, up-to-date ID.
2. Proof of Address
To confirm that you are a resident of Ontario (or the region the service operates in), you will be asked to provide a proof of address. This document must show your full name and current residential address. Acceptable forms of proof include:
A utility bill (e.g., water, electricity, or gas bill) dated within the last 90 days.
A bank statement or credit card statement issued within the last three months that shows your full name and current address.
Government correspondence such as tax documents or a government-issued letter that includes your name and address, dated within the last 90 days.
The document should clearly show your full address, and the date should be within the past three months to ensure the information is current.
3. Proof of Payment Method
In order to verify the payment method you plan to use for transactions (deposits and withdrawals), you may need to provide proof of payment method. This helps ensure that the payment method is valid and belongs to you.
For credit or debit cards, you will be asked to provide a copy of the card showing only the last four digits of the card number for security purposes. You should cover or block the middle digits and the CVV (the three-digit code) for your privacy and safety.
Alternatively, if you’re using other payment methods (e.g., e-wallets or bank transfers), you may be required to submit a screenshot or document showing the last four digits of the account or transaction details.
4. Why These Documents Are Needed
The reason for these document requests is to ensure that your account is secure, that you are of legal age, and that you reside in the jurisdiction where the platform is licensed to operate. These steps are required by law to prevent fraud, money laundering, and underage gambling, and they help to protect your personal and financial information.
While submitting these documents may seem like an extra step, it’s designed to create a safe and legal gambling environment. These documents will only be used for verification purposes and will be kept secure in accordance with privacy regulations.
5. The Verification Process
Once you have submitted the requested documents, the verification process typically takes a few hours to a few days, depending on the platform and the volume of verifications. You will be notified by email once your documents have been successfully verified or if any additional information is required.
If you experience any issues during the process, such as a document being rejected, the platform’s support team will guide you on how to provide the correct documents or resolve any discrepancies.