We offer a range of options to ensure you can easily get in touch with our support team whenever you need assistance. Whether you're seeking help with an account issue, a game-related question, or general inquiries, our dedicated customer service team is here to support you. Here are the ways you can reach us:
1. Live Chat
Our Live Chat feature is the fastest way to get real-time support. It’s available 24 hours a day, 7 days a week, meaning you can reach us anytime, regardless of the hour. Whether it’s day or night, our friendly support agents are always ready to assist you with any questions or issues you may have.
How to Use Live Chat:
Simply click on the Live Chat button at the bottom right of the screen (on our website) to start a conversation. Once you initiate the chat, you’ll be connected to one of our trained support representatives who will guide you through resolving your issue. The live chat feature is fast and efficient, ensuring that you don’t have to wait long for a response.
2. Email Support
If you prefer a more detailed, less immediate form of communication, you can always reach us by email. Our support team is available via email at support@highroller.ca to assist with any questions or requests that require more time or a formal response. Whether you need to submit documentation, ask for a detailed explanation, or just want to follow up on an issue, email support is available.
How to Email Us:
Simply send your email to support@highroller.ca with a clear description of your issue or inquiry. Be sure to include any relevant details such as your account information, specific problem, or screenshots (if applicable) to help us resolve your issue quickly.
3. Phone Support:
For those who prefer speaking directly to a customer service representative, we also offer phone support where available. If phone support is an option in your region, our team will be happy to assist you with any urgent matters, account issues, or general inquiries via direct conversation.
How to Reach Us by Phone:
You can contact us by phone during our business hours. To find the phone number specific to your region, please check our Contact Us page or look for the phone number listed in the customer support section. If phone support is not available in your area, live chat or email are great alternatives.